Million Dollars Worth of Work

Crossroad Health Center: B105.1 Million Dollars Worth of Work


Clinical RN:
The clinical nurse provides a primary point of contact between patients and Crossroad Health Center.

Clinical Duties:
· Provide office visits to patients for specific issues, including vital sign checks, lab only visits, and medication review
· Provide individual patient education on topics such as diabetes, insulin management, and obesity
· Manage efficient daily clinic flow
· Resolve patient problems utilizing a team based approach
· Appropriately triage walk in patients
· Manage patient phone calls in an efficient, courteous, and appropriate manner
· Assist providers with efficient response to refill inquiries from patients and pharmacies

Other Duties:
· Communicate regularly with the Clinical Operations Director and Chief Operating Officer regarding clinic policies and procedures
· Assist the Clinical Operations Director with initial and ongoing staff education
· Assist the Clinical Operations Director with site specific hiring of new staff and provide candidate feedback
· Provide oversight and maintenance of the clinic emergency equipment and ensure adequate training of staff on the use of the equipment
· Provide oversight and assist with the process of medication ordering
· Complete other duties as assigned

Knowledge, Experience and Skills:
· Must maintain an unencumbered Ohio Registered Nurse License or LPN Certification
· Able and willing to assist with training of volunteers that may be needed
· Good organizational skills; able to coordinate multiple tasks well
· Good communication skills, verbal and written

Medical Assistant:
• Maintain the readiness of patient care areas prior to and during office hours
• Review day’s schedule and review/prepare records; Obtain patient information needed for appointments that day
• Obtain growth measurements, vital signs, chief complaint and other patient data according to protocol and as indicated by presenting symptoms
• Complete procedures safely that are ordered by the provider that fall within training (including injections, EKG and venipunctures); Prepare for and assist physician with exam and treatment procedures as needed
• Prepare specimens/requisitions for lab transport; Perform in-house labs according to protocols
• Review lab results, transcribe phone messages, call in prescriptions and contact patients with provider instructions
• Collaborate with patient care team, promptly communicating any information that is important for continuity of care
• Perform front desk duties as necessary: answering phones, scheduling patient appointments, printing medical records, filing, sending/receiving faxes, registering and check-out procedures
• Attend staff meetings and participate in evaluations of performance and job satisfaction
• Communicate feedback and concerns to supervisor in a timely and professional manner; Maintain an open line of communication with providers, supervisors, and peers
• Promote efficient, organized and pleasant office operations in the health center, consistent with the mission of CHC to offer care in an atmosphere of dignity and respect
• Comply with HIPAA and safety procedures
• Consistently employs sound judgment
• Excellent written and verbal communication skills
• Possesses a high level of personal accountability, ownership, and a rigorous work ethic
• Ability to work independently with little to no supervision

$14 – $30/hour (position based)